Do you remember
the Monty Python sketch featuring the Yorkshiremen discussing their
hard up-bringing? As one described his dreadful childhood, a second
out did him with even more lurid tales of poverty and hardship,
only
to be outdone himself as the third took over.
It went something
like this:
"We lived in a cardboard box in the middle of the motorway."
"Real cardboard? That's luxury"
"We ate a mouthful of cold gravel every morning."
And on they
went, becoming more and more absurd in turn. But these characters
are not confined to the comedy archives, they are alive and well
and working in an office near you.
Facilitating
workshops on improving work life balance means I have the opportunity
to visit a variety of work places. Whether big or small, public
or private sector, service industries or manufacturing, I have noticed
an increasingly common trait. No longer do people greet me with
"Are you well?" but with "Are you busy?"
Listening to
colleagues talking to one another I can hear those Yorkshiremen
loud and clear as each one has worked later, longer and harder than
the one before. In fact the workplace is no longer a place of business
but of busyness.
But why does
any of this matter? Because the messages we give out affect the
way we feel, and eventually dictate the way we behave.
Repeating the
message that you are at the end of your tether makes you feel worse.
Your concentration becomes directed towards how busy you are. Instead
of controlling your work your work begins to control you.
This leads to
fire fighting (dealing with things only as they become an emergency),
and adds to your workload through a lack of planning. This passive
working is something I see again and again - and not surprisingly
as around 88% of people surveyed say their workload is out of control
at least some of the time.
What can you
do about this? Refusing to take part in the busyness competition
is a good place to start. Take a different approach to talking about
your work. Why not talk about how interesting a project is rather
than how demanding? Instead of the hours you work, talk about the
hours you do not - the movie you've seen, the dinner you've had,
or a walk with the dog.
Think, and speak
in a calmer way and you'll feel calmer. When you feel calmer your
decision making improves and you are more able to plan your work.
You can look longer term and long term planning is the key to avoiding
most crises in the first place.
Change like
this does not happen overnight, nor does it happen by itself. You
have to actively bring it about. Being an active worker rather than
a passive one is fundamental in establishing a healthier work/life
balance.
Of course changing
the way you work, reducing long hours and removing stress, are about
more than just the way you speak, but unless you make an active
commitment to change, beginning with this relatively simple step,
you will never tackle the bigger issues.
To become a
truly active worker you need to:
Work out what is the top priority for your role and make sure such
tasks are planned first.
Plan when each job will be done and set aside more than enough time
in which to complete it.
Concentrate on one thing at a time - doing what you planned, when
you planned it.
Keep your work area under control - removing clutter, putting everything
where it belongs.
Keep everything in balance - work is only part of you life, it is
not you - it is one thing you do.
Becoming an active worker also means ensuring you do not fall back
into passive ways. Refuse to join the busyness competition and
see the rewards for yourself. After all
who wants to hire someone who is already too busy?
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